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Evidence Guide: MSS017003 - Identify and respond to external sustainability factors for an organisation

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSS017003 - Identify and respond to external sustainability factors for an organisation

What evidence can you provide to prove your understanding of each of the following citeria?

Monitor external environment for sustainability related factors

  1. Monitor relevant government legislation and regulation.
  2. Monitor relevant government initiatives and programs.
  3. Monitor customer expectations.
  4. Monitor market trends and competitor actions.
  5. Monitor expectations of communities impacted by organisation.
  6. Identify factors which are relevant to the organisation.
  7. Rank factors by significance.
Monitor relevant government legislation and regulation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor relevant government initiatives and programs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor customer expectations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor market trends and competitor actions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor expectations of communities impacted by organisation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify factors which are relevant to the organisation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Rank factors by significance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop alternative responses to external factors

  1. Agree which factor or factors should be responded to now.
  2. Determine minimum response required.
  3. Compare impact of factors with organisation’s strategic direction.
  4. Develop alternative responses which fit organisations strategic direction.
  5. Analyse sustainability impacts for each practical response.
  6. Consult relevant stakeholders.
  7. Rank possible responses.
Agree which factor or factors should be responded to now.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine minimum response required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Compare impact of factors with organisation’s strategic direction.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop alternative responses which fit organisations strategic direction.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse sustainability impacts for each practical response.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consult relevant stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Rank possible responses.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate with relevant stakeholders

  1. Identify relevant stakeholders.
  2. Determine stakeholder information needs and wants.
  3. Analyse data which may be appropriate to communicate with stakeholders.
  4. Prepare and disseminate information to stakeholders, as appropriate.
  5. Negotiate solutions with stakeholders, as required.
Identify relevant stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine stakeholder information needs and wants.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse data which may be appropriate to communicate with stakeholders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare and disseminate information to stakeholders, as appropriate.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate solutions with stakeholders, as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare response for factor or factors

  1. Agree on response to be progressed now.
  2. Prepare business case for response.
  3. Agree possible future action for other factors.
Agree on response to be progressed now.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare business case for response.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Agree possible future action for other factors.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate required responses

  1. Identify what communications are required and to whom.
  2. Prepare appropriate reports and recommendations.
  3. Pitch reports and recommendations, as appropriate.
  4. Brief appropriate persons as required by determined responses.
  5. Finalise appropriate recording.
Identify what communications are required and to whom.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare appropriate reports and recommendations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Pitch reports and recommendations, as appropriate.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Brief appropriate persons as required by determined responses.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Finalise appropriate recording.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Monitor external environment for sustainability related factors

1.1

Monitor relevant government legislation and regulation.

1.2

Monitor relevant government initiatives and programs.

1.3

Monitor customer expectations.

1.4

Monitor market trends and competitor actions.

1.5

Monitor expectations of communities impacted by organisation.

1.6

Identify factors which are relevant to the organisation.

1.7

Rank factors by significance.

2

Develop alternative responses to external factors

2.1

Agree which factor or factors should be responded to now.

2.2

Determine minimum response required.

2.3

Compare impact of factors with organisation’s strategic direction.

2.4

Develop alternative responses which fit organisations strategic direction.

2.5

Analyse sustainability impacts for each practical response.

2.6

Consult relevant stakeholders.

2.7

Rank possible responses.

3

Communicate with relevant stakeholders

3.1

Identify relevant stakeholders.

3.2

Determine stakeholder information needs and wants.

3.3

Analyse data which may be appropriate to communicate with stakeholders.

3.4

Prepare and disseminate information to stakeholders, as appropriate.

3.5

Negotiate solutions with stakeholders, as required.

4

Prepare response for factor or factors

4.1

Agree on response to be progressed now.

4.2

Prepare business case for response.

4.3

Agree possible future action for other factors.

5

Communicate required responses

5.1

Identify what communications are required and to whom.

5.2

Prepare appropriate reports and recommendations.

5.3

Pitch reports and recommendations, as appropriate.

5.4

Brief appropriate persons as required by determined responses.

5.5

Finalise appropriate recording.

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Monitor external environment for sustainability related factors

1.1

Monitor relevant government legislation and regulation.

1.2

Monitor relevant government initiatives and programs.

1.3

Monitor customer expectations.

1.4

Monitor market trends and competitor actions.

1.5

Monitor expectations of communities impacted by organisation.

1.6

Identify factors which are relevant to the organisation.

1.7

Rank factors by significance.

2

Develop alternative responses to external factors

2.1

Agree which factor or factors should be responded to now.

2.2

Determine minimum response required.

2.3

Compare impact of factors with organisation’s strategic direction.

2.4

Develop alternative responses which fit organisations strategic direction.

2.5

Analyse sustainability impacts for each practical response.

2.6

Consult relevant stakeholders.

2.7

Rank possible responses.

3

Communicate with relevant stakeholders

3.1

Identify relevant stakeholders.

3.2

Determine stakeholder information needs and wants.

3.3

Analyse data which may be appropriate to communicate with stakeholders.

3.4

Prepare and disseminate information to stakeholders, as appropriate.

3.5

Negotiate solutions with stakeholders, as required.

4

Prepare response for factor or factors

4.1

Agree on response to be progressed now.

4.2

Prepare business case for response.

4.3

Agree possible future action for other factors.

5

Communicate required responses

5.1

Identify what communications are required and to whom.

5.2

Prepare appropriate reports and recommendations.

5.3

Pitch reports and recommendations, as appropriate.

5.4

Brief appropriate persons as required by determined responses.

5.5

Finalise appropriate recording.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability, across an organisation or section/department, to:

recognise relevant external sustainability factors

develop appropriate responses to these external factors

determine which responses proceeds

communicate required responses.

Must provide evidence that demonstrates sufficient knowledge to interact with relevant personnel and be able to identify and respond to external sustainability factors including knowledge of:

process and changes which occur at each step in selected value chain

principles of sustainability

current actual and possible sources of external sustainability factors relevant to the organisation

possible responses for improving sustainability

root cause analysis

hierarchy of hazard control and its application to sustainability hazards

relevant legislation, regulation and protocols, government incentives and other initiatives

risk analysis and its application to sustainability risks.

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Sustainability incorporates all of

survival of the ecology/physical environment (to manage the impact of the business to ensure the survival of the physical environment)

economic viability (efficiency, cost and waste reduction and competitiveness to support survival of the business)

social sustainability (to manage the impact of the business to ensure its continued survival within the community and the survival of the community).

Factors external to the organisation include one or more of

government (at any level) legislation or regulation

government (at any level) direct action programs or similar

government (at any level) incentives or similar

customer expectations

community expectations

market trends

competitor actions

other factors.

Sustainability issues of particular relevance include one or more of

particular sensitivities of the local ecology (e.g. endangered species, sensitive local flora/fauna, material scarcity, water availability)

general ecology issues and regulations (e.g. climate change and carbon footprint, pollution control measures)

particular local social issues (e.g. distortions to the housing market, disruption to local lifestyles)

general social issues (e.g. corporate citizenship, use or/deterioration to infrastructure)

particular local economic issues (e.g. cost of capital, profit margins, competition)

general economic issues (e.g. state of the economy, stage of the business cycle).

Significance of impact includes one or more of

permanent loss or degradation

loss or degradation which inhibits use by the following generation

temporary degradation requiring remediation

temporary degradation which is self-remediating

speed of change/degradation/loss.

Sustainability impacts which cannot be prevented require mitigation and amelioration techniques which include one or more of

capture and storage (e.g. scrubbing) and similar ‘end of pipe’ solutions

dilution/dispersion and similar techniques which reduce concentration but not amount

other approaches which meet the sustainability requirements.